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The Institute of Customer Service is the professional body for customer service. Our main purpose is to lead customer service performance and professionalism. We're a membership body with a community of more than 300 organisational members - from across
Updated: 26 Jan 2011
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Keyword analysis

 
service   25773
 
institute   1170
 
members   2804
 
membership   1192
 
professional   11743
 
performance   3356
 
satisfaction   730
 
organisational   55
 
lead   824
 
main   2830
 
professionalism   68
 
purpose   880
 
community   7542
 
measurement   198
 
metrics   64
 
experience   6521
Keywords are search requests to search engines that people use to find some information. Keywords on a web page reflect what the page is about. Below are the keywords the site. Green line represents the frequency of keyword usage on the site.

Homepage links

Internal - 32
External - 3

Internal links from the site's home page define the general site's sections and serves as one of the most important factors of site ranking. External links tie the site with other sites and determines the site's theme. Relation of external links to internal links influences the distribution of the site's rank for search engines. It's desirable that the amount of internal links prevail.

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